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Service Blueprint https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/1698560029983-SJ0EYOWOD87GR83F1B2J/01%25252BRegistro.jpg Portfolio - Transforming insurance reimbursement into a digital experience B. Web App Screens https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/1698559994188-C5NI661TJLYY1G5TMRKR/Backoffice-%2BMedico%2B1.jpg Portfolio - Transforming insurance reimbursement into a digital experience B. Back Office Web Screens https://www.vanessamorales.work/portfolio/mi-pagina monthly 0.5 2026-01-12 https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/8411a96a-c98f-4dec-ab70-9cbbccac1f17/Old+MIP.jpg https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/27681d1e-b020-4d43-bc6d-a658d624984e/New+MIP.jpg https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/d7c36eae-7d49-42bf-9a93-f99a0a9999bb/MIP+-+Hero.png https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/b1aeeb1d-76e0-46eb-8778-415acfff8686/MIP+-+first+hub.png https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/ecd97360-4066-4f05-a18f-98d914843d27/MIP+Sitebuilder.gif https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/38031254-4e83-4ac4-91a3-883c0a97e2d6/Mip+cupon.png https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/acec7bd6-3beb-4fdf-8bb4-21f252de722e/MIP+Desktop+Mobile.jpg https://www.vanessamorales.work/portfolio/research-wellbeing monthly 0.5 2025-10-26 https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/3ec260a0-5784-4822-a000-e40ca4b60afd/research+-+intro.jpg https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/4afd7500-4252-4e22-b5d7-a6242fc0ed4c/research+-+methods.jpg https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/7123fb24-7658-44a1-ab17-ba6c98a4277e/research+-+learnings.jpg https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/c1f8197f-4936-4225-a358-4af4bf2117fe/research+-+balance.jpg https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/0d6bae1b-dbc3-4eab-b476-a4f9da73da0a/research+-+journey.jpg https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/3ab7b1b0-2d4c-4c8a-87ee-fe3d1b071f56/research+-+opportunities.jpg https://www.vanessamorales.work/portfolio/fintech monthly 0.5 2023-10-11 https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/09346153-39db-43fd-8938-2bbe61302b3d/Midinero+-+User+Journey+.jpg Portfolio - Redesigning a 1M+ user fintech app for user experience improvement A. Midinero's Card User Journey https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/288ec002-66d7-4911-8319-e1301abacf6b/IMG_6234.PNG Portfolio - Redesigning a 1M+ user fintech app for user experience improvement https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/e6e19764-122d-44f1-b146-582237a892d3/Ana%CC%81lisis+heuri%CC%81stico+Midinero.jpg Portfolio - Redesigning a 1M+ user fintech app for user experience improvement B. Heuristic Analysis: Register and validation https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/e663874b-13c3-4045-945b-1b112e1ca9cd/IMG_6235.PNG Portfolio - Redesigning a 1M+ user fintech app for user experience improvement https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/16463383-54f4-4bac-9663-b47a80e1fc42/Ana%CC%81lisis+heuri%CC%81stico+Midinero+%281%29.jpg Portfolio - Redesigning a 1M+ user fintech app for user experience improvement C. Heuristic Analysis: Balance and Wire Transfer https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/93f120ea-23d5-48d2-ac07-77cf6aae8409/IMG_6236.PNG Portfolio - Redesigning a 1M+ user fintech app for user experience improvement https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/bfcaad81-16d0-4159-b040-410d85bc253c/Ana%CC%81lisis+heuri%CC%81stico+Midinero+%282%29.jpg Portfolio - Redesigning a 1M+ user fintech app for user experience improvement C. Heuristic Analysis: Other functionalities https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/63ead583-5293-4785-92c7-2d9e93f9f620/IMG_6269.PNG Portfolio - Redesigning a 1M+ user fintech app for user experience improvement https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/cfcdc7ff-e8c5-4eab-9077-bf38fbca7bbb/IMG_6241.PNG Portfolio - Redesigning a 1M+ user fintech app for user experience improvement https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/1614294812978-YK5RUSP68WELKXQGAPA6/midinero+banner.jpg https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/1614296939344-8B8F2B2MHV1COXP2EWKW/Midinero.gif https://www.vanessamorales.work/portfolio/inspections monthly 0.5 2026-04-01 https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/8f63a3b7-886d-40a0-8248-0d0928f83b6d/foto3.jpg Portfolio - Digitalizing vehicle inspections while reducing the risk of fraud https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/46ab0f97-cb1a-4f93-b08b-d57163e50001/20180314+-+Inspecciones+-+Taller+Prototipos.jpg Portfolio - Digitalizing vehicle inspections while reducing the risk of fraud A. Chatbot and backoffice https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/579b64cb-55ba-43df-acff-e37eec1675a2/presentacion.JPG Portfolio - Digitalizing vehicle inspections while reducing the risk of fraud https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/fe717342-66a2-4b4e-92a5-30b4c1d1cd5c/20181805+-Journey+as+is+-+Inspecciones.jpg Portfolio - Digitalizing vehicle inspections while reducing the risk of fraud A. Journey As Is https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/002fcdf4-9f3f-44ab-aed4-05c27dae5c96/usuarios2.jpg Portfolio - Digitalizing vehicle inspections while reducing the risk of fraud B. Chatbot prototype https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/33a0b7a8-6683-4388-9c9a-2e1a5a3d9869/PAN4+-+Blueprint_Inspeccionesv.jpg Portfolio - Digitalizing vehicle inspections while reducing the risk of fraud B. Service Blueprint https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/be15cff2-6f86-4aca-b761-00b1954326a5/usuarios1.jpg Portfolio - Digitalizing vehicle inspections while reducing the risk of fraud C. User testing https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/76dd6aae-f9a2-4f81-9384-02a9c1fdf674/20180123+-+Inspecciones+Vehiculares+-+InsishtsUsuario.jpg Portfolio - Digitalizing vehicle inspections while reducing the risk of fraud C. Insights https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/36948c14-3122-4458-bfc8-c57907d42c19/usaurios3.jpg Portfolio - Digitalizing vehicle inspections while reducing the risk of fraud D. User testing https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/fbedbaf6-3bdd-43c7-9da3-4bf5ef5d79af/20180123-+Inspecciones+vehiculares+-+Verbatims+stakeholders.jpg Portfolio - Digitalizing vehicle inspections while reducing the risk of fraud D. Verbatims https://images.squarespace-cdn.com/content/v1/5fc9a62a67c4f53ab581107f/8001e09e-d3a4-4aae-a5ad-11fc8698293e/20180132+-+Personas.jpg Portfolio - Digitalizing vehicle inspections while reducing the risk of fraud E. 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